Shipping Policy

FREE SHIPPING on orders $599 and up.

Processing

Most orders are processed within 1–2 business days. Tracking information is sent after the order ships.

Delivery

Most deliveries arrive within 2–7 business days after shipment. Delivery timing can vary by destination, carrier conditions, weather, and the products in the order.

Temperature-sensitive products

Caviar, seafood, smoked fish, cheese, and other refrigerated products may be packed with insulated materials and cooling packs when necessary. Refrigerate perishable products promptly after delivery.

Weather and carrier delays

Shipment of temperature-sensitive products may be delayed during extreme heat, severe weather, or other conditions that could affect product quality.

Questions about an order or delivery? Email toesrq@hotmail.com.